Effective October 27, 2026
Alpha Industrial Racking LLC (“we,” “us”) operates alpharacking.com. This policy explains what information we collect, how we use it, and the choices you have.
Information we collect
- Information you give us: your name, company, email address, phone number, delivery ZIP code, project details and any photos you upload when you request a quote, chat with us, call or text us.
- Information collected automatically: pages visited, the site that referred you, device and browser type, and approximate location, collected through cookies and similar technologies, including Google Analytics, Google Tag Manager and Microsoft Clarity.
How we use your information
- To respond to your request, prepare quotes, and schedule delivery and installation.
- To contact you by phone, email or text message about your request or order, when you have given consent.
- To improve our website, products and service.
- To comply with legal obligations.
Mobile information and text messaging (SMS)
If you opt in to receive text messages from Alpha Industrial Racking LLC, we use your mobile number to send the messages you agreed to receive. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that deliver messages on our behalf.
You can opt out at any time by replying STOP. Reply HELP for help. Message and data rates may apply; message frequency varies. See our SMS Terms.
How we share information
We do not sell your personal information. We share it only with service providers that help us run our business, such as website hosting, our customer relationship management system, analytics and messaging providers, and only as needed to provide their services to us; when required by law; or to protect our rights.
Cookies and analytics
We use cookies and similar technologies to understand how visitors use our site. You can block or delete cookies in your browser settings. To opt out of Google Analytics, visit tools.google.com/dlpage/gaoptout.
Data retention and security
We keep your information only as long as needed for the purposes above or as required by law, and use reasonable safeguards to protect it. No method of transmission over the internet is completely secure.
Your choices
You may ask us to access, correct or delete your personal information, or to stop contacting you, by calling or emailing us, or writing to us at the address below.
Children’s privacy
Our website and services are intended for businesses and are not directed to children under 13. We do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. The effective date above shows when it was last changed.
Contact us
Alpha Industrial Racking LLC
955 Charles Street, Unit 109B, Longwood, FL 32750
Phone: (386) 261-8959
Email: matt@alpharacking.com